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Alternative
Dispute Resolution (Mediation) is geared for all professionals who
are focused on "interest-based bargaining." This course takes the
mystery out of settlement processes and focuses on reaching reasonable
solutions. Topics include: Why Conflicts Escalate, Why Mediation
Works, The Mediation Process, The Role of the Mediator, Coming to
an Agreement, Problems Encountered in Mediation, Developing ADR
Programs for Government, Business and Personal Disputes, and Divorce
Settlement Mediation.
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