Alternative Dispute Resolution Certificate Course
About This Course
This intensive course is designed to train and qualify students to develop or participate in conflict mediation processes. Participants will review the growth and application of settlement options in the United States. The course focuses on both traditional and non-traditional dispute resolution options. Participants will learn negotiation skills and how to select the most cost-effective and least intrusive ADR method to achieve the most positive result for both parties. This course takes the mystery out of settlement processes and focuses on reaching reasonable solutions. Successful graduates of this non-credit course will be awarded a Certificate of Completion.
Topics include: Why Conflicts Escalate, Why Alternative Dispute Resolution Works, The Mediation Process and Role of the Mediator, The Arbitration Process and Role of the Arbitrator, Coming to an Agreement, Problems Encountered in Alternative Dispute Resolution, Developing ADR Programs for Government, Business and Personal Disputes, Employment Disputes and Employer/Employee Relationships, and Divorce Settlement.
Lesson 1: ADR – History, Growth and Origins
Lesson 2: The Art of Negotiation
Lesson 3: The Mediation Process
Lesson 4: Arbitration
Lesson 5: Other forms of ADR
Lesson 6: Labor Relations and Collective Bargaining
Participants will be expected to complete reading and homework assignments and will be assigned writing assignments that deal with ADR topics.
Please call 1-800-522-7737 or email [email protected] for more information.
The Alternative Dispute Resolution Certificate Course is offered in the following formats:
This intensive course is designed to train and qualify students to develop or participate in conflict mediation processes. Participants will review the growth and application of settlement options in the United States. The course focuses on both traditional and nontraditional dispute resolution options. Specific attention will be given to Mediation, Arbitration, Summary Jury Trials, Mini-Trials and Moderated Settlement Conferences.
- View the Course Syllabus
- Review the material as many times as necessary for full retention of the information.
- Students benefit from direct interaction with the instructor and other students by way of email and a discussion board.
- Students have 7 weeks to complete the online course.
- Students e-mail assignments and exams
- Once registered, your password and access information will be sent on the first day of class.
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